Everything you need to know about the Customer Knowledge Management Agent! Back in February, I shared a video previewing the 2025 Release Wave 1 updates for Dynamics 365 Customer Service,
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In my chase for millisecounds, here are a small one. If you are not using the TMS – Transportation Management module, but are using the WMS, then there are some
A deep dive into the Case Management Agent(preview) in D365 Customer Service Back in February, I published a vdeo covering the new features that were expected to roll out as
What is Jira? Explained just in 60 seconds. This #short video breaks down Jira a valuable project management tool in the industry in simple terms, covering its core services and
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