Enable AI generated conversation summary(preview) This feature is part of the collaboration between Dynamics 365 Customer Service and Microsoft Teams which utilizes an AI model that uses natural language to
Enable AI generated conversation summary(preview) This feature is part of the collaboration between Dynamics 365 Customer Service and Microsoft Teams which utilizes an AI model that uses natural language to
How to enable note access for portal Notes widget will let you offer chat view support to your customers. With this, your portal users can initiate a chat with you
How to enable verfication flow for portal users Enable this option if you want the two-side authentication when the portal user’s login to the portal. If it is enabled from
How to enable single sign in with microsoft identity You can allow the portal users or new portal users to log in or register through Microsoft ID. Just insert the
How to enable single sign in with facebook You can allow the portal users or new portal users to log in or register through social media platforms like Facebook. Just