Microsoft is adding more AI-infused Dynamics 365 applications to its line-up. In addition toe the previously announced Dynamics 365 AI for Sales app, Microsoft also is introducing a Dynamics 365
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I recently gave a short presentation about Gamification at a D365UG event in Birmingham. As part of my preparation I recorded my presentation, so everyone can watch it. Gamification is
CRM Audio is a network of podcasts about Dynamics 365, Dynamics CRM, personal productivity, and Power BI hosted by Microsoft Business Solutions MVP’s Joel Lindstrom, George… Continue Reading Neil Benson’s
Rather than just leaving the Microsoft Dynamics GP Book Roundup as a post, I have made it a page available from the GP Resources menu. I will be doing my
By Ayesha Mirza, senior consultant at InfoStrat One of the key initiatives of customer service is to make tasks easier for both the customer and customer service agents. Customers want
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