App Overview Dynamics 365 for Customer Service Enterprise is an App for Customer Service Agents to provide effective service to customers. Key Features Below are the main features of Customer
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Here’s an article I wrote for @NigelFrank detailing how Dynamics 365 for Customer Service users can integrate their solution with XML. I hope you find it useful! #MSDyn365 #MsDynCRM Integration with XML
This blog is continuation on the AI for Dynamics 365 series. Earlier I had written about Dynamics 365 AI for Sales, this blog focuses on Dynamics 365 AI for Customer
My company InfoStrat has been working with Dynamics 365 for over 13 years since version 3.0 of Dynamics CRM was released. For more than half of our customers, we have
Functional consultants or administrators who have been using Dynamics CRM / Dynamics 365 Customer Engagement (D365CE) for any considerable length of time will likely have built up a solid collection
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