Dynamics 365 Customer Engagement
Dynamics CRM is dead, long live Dynamics 365 Customer Engagement
With the launch of Dynamics 365 at the end of 2016, Microsoft blurred the lines between its CRM and ERP offering. Classic Dynamics CRM…
Tag: CRM
Dynamics 365 Customer Engagement
5 Ways that Portals Improve Your CRM
Today I received a blog suggestion to explain why you might want to have a portal for your customer relationship management (CRM) system. I…
Dynamics 365 Customer Engagement
New Mobile Experience & Unified Interface for Dynamics 365
This is my fourth blog relating to new features with the Spring Release of Dynamics 365 (July 2017). My previous blogs can be found…
Dynamics 365 Customer Engagement
Dynamics 365 CRM Field Mappings – But not as you know it
Another Airport Another Blog……….. Last month I spoke with a colleague about a requirement to map "Quote Products – Order Products – Invoice Products"…
Dynamics 365 Customer Engagement
Dynamics 365 Version Numbers & Solution Management
A couple of little notes before we get into this blog – I’ve been doing them on the Microsoft Community site now for nearly…