Dynamics 365 Customer Engagement
Quarantine Chat Bot: Set up an Appointment
I have been talking through how I created a chat bot that I built using Power Virtual Agents to talk to my quarantined parents.…
Tag: Appointment
Dynamics 365 Customer Engagement
[Model-Driven Apps] Find out why the Appointment Form refreshes upon record save and how to turn off Appointment Scheduling Alert if necessary
Issue 1: The Appointment Form refreshes upon record save I received a report recently from one of the customers that the system triggers a form…
Dynamics 365 Customer Engagement
[Error] code 2147748619 or 0x80040b0b when Email or Appointment is Saved with certain Contact, Account in Dynamics 365 / CDS
TL;DR version: The user cannot save the Email/Appointment if one of the Recipient/Attendee has an invalid email address. SYMPTOM When the user tried to save…
Dynamics 365 Customer Engagement
Send Survey Request To Appointment Required Attendees
If you have an Account Management program within your organisation, you know how important it is to have meetings and visit your customers to…
Dynamics 365 Customer Engagement
How To Change Default Appointment Behaviour In Unified Interface
Recently I came across an inconsistent behavior regarding the Appointments entity in the UI (Unified Interface) compared to the Classic Interface. I asked my…