Dynamics 365 Customer Engagement
Alert on Old Cases: FLOW!
I have finally come to the last solution in my Case Study series! Today I continue to answer the question ‘what was the best…
Tag: Alert
Dynamics 365 Customer Engagement
Alert for Old Cases: Workflow Based on Related Record
Another discussion on the question ‘what was the best way to use a workflow to send an email when a case had not been…
Dynamics 365 Customer Engagement
Alert for Old Cases: Recursive Workflow
Today, I continue to answer the question ‘what was the best way to use a workflow to send an email when a case had…
Dynamics 365 Customer Engagement
Alert for Old Cases: Charts, Views, and Dashboards
Today, I continue to answer the question ‘what was the best way to use a workflow to send an email when a case had…
Dynamics 365 Customer Engagement
Alert for Old Cases: Calculated and Rollup Fields
Today, I continue to answer the question ‘what was the best way to use a workflow to send an email when a case had…