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🎙 Full Show Notes
https://www.microsoftinnovationpodcast.com/811
 
This episode explores how organisations can move from AI curiosity to real, everyday value through the practical adoption work of Carina de Vries. Drawing on hands-on experience, it reframes AI from a tool conversation to a problem-first mindset. The focus is on building trust, improving quality, and creating small habits that stick. Listeners will learn why one-off training fails, how behaviour change really happens, and how to design an AI adoption journey that fits daily work rather than disrupting it. 

👉 What you’ll learn     

• How to shift AI conversations from tools to real user problems 
• Why small, repeatable habits matter more than broad AI training 
• How to design an adoption journey that builds trust and confidence 
• Ways AI can improve both productivity and quality of work 
• How to help people move from experimentation to daily AI use 

✅ Highlights     

• “I discovered ChatGPT and it helped me get back to work in just an hour a day.” 
• “It’s just another tool in the toolbox, so what do you want it to deliver to you?” 
• “We talk too much about the tool instead of a daily problem a user can relate to.” 
• “People are already in a mindset that the current tool they’re using is better.” 
• “It’s about building the habit, not just doing a one-off training.” 
• “Make it small, because we tend to tell everything about the product all at once.” 
• “If you can continue it another 30 days, then it’s going to be a habit.” 
• “I wouldn’t know what to do without it because it’s saving me so many hours a week.” 

🧰 Mentioned     

• ChatGPT: https://chatgpt.com  
• Microsoft Copilot:https://copilot.microsoft.com 
• M365 Copilot: https://www.microsoft.com/microsoft-365-copilot  
• Copilot Chat: https://copilot.cloud.microsoft  
• Copilot Studio: https://www.microsoft.com/microsoft-365-copilot/microsoft-copilot-studio  
• Gamma.app: https://gamma.app  
• Microsoft Teams: https://www.microsoft.com/microsoft-teams 
• Tech Community: https://techcommunity.microsoft.com 
• Ignite: https://ignite.microsoft.com 
• Microsoft MVP YouTube Series – How to Become a Microsoft MVP: https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7 

✅ Keywords      
ai adoption, copilot, chatgpt, user adoption, habit building, productivity, ai literacy, change management, microsoft 365, prompts, workplace ai, digital transformation 

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Thanks for listening 🚀 – Mark Smith