Microsoft Dynamics 365 for Customer Services – Webinar – YouTube

Get the detail overview on how to manage your customer service tasks in one place using Microsoft Dynamics 365. Dynamics 365 for Customer Service provides case management, knowledge management, social customer service, and communities and collaboration capabilities on assisted-service, self-service, and social channels for both cloud and on-premise deployment. For more details visit


Author: Sam William

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SCOTtish summit 2021

On February the 27th Scottish Summit 2021 will come to you as a virtual event. With over 250 sessions from all Microsoft technologies. You need to register for your FREE ticket and download the Scottish Summit App to see all the great sessions.