Level up customer journeys with advanced orchestration features in Dynamics 365 Marketing
Marketers design customer journeys to provide the right message at the right time for customers to take the next step. However, with customers playing an active role in shaping their own experiences in how they engage with the brand, marketers are fa…(read more)
Continue Reading Ellie Rui, Gaju Gatera, Shravan Shankar and Tereza Kirk’s Article on their blog
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Marketers design customer journeys to provide the right message at the right time for customers to take the next step. However, with customers playing an active role in shaping their own experiences in how they engage with the brand, marketers are faced with the challenge of designing increasingly complex journeys.
Blog Syndicated with Ellie Rui, Gaju Gatera, Shravan Shankar and Tereza Kirk’s Permission
More About This Author
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Microsoft Certified Solutions Expert and experienced Technical CRM Consultant with demonstrable experience as the functional lead in numerous projects throughout their full life-cycle. A highly ambitious, competitive and creative individual, who is analytical, proactive and has strong interpersonal skills.
Passionate about D365 for Marketing.
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