Kamil Kubiczek – Customer 360 – how to build rich customer 360 view using Customer Insights – YouTube

Customer experience is at the very core of every organization’s digital transformation ambitions. To compete in today’s market, organizations must build meaningful relationships with their customers on a personal level. Dynamics 365 Customer Insights helps you build a deeper understanding of your customers. Connect data from various transactional, behavioral, and observational sources to create a 360-degree customer view. Use these insights to drive customer-centric experiences and processes

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Author: Scottish Summit

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