Kamil Kubiczek – Customer 360 – how to build rich customer 360 view using Customer Insights – YouTube

Scottish SummitYouTube3 years ago8 Views

Customer experience is at the very core of every organization’s digital transformation ambitions. To compete in today’s market, organizations must build meaningful relationships with their customers on a personal level. Dynamics 365 Customer Insights helps you build a deeper understanding of your customers. Connect data from various transactional, behavioral, and observational sources to create a 360-degree customer view. Use these insights to drive customer-centric experiences and processes

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