Episode 52: Here's the story of a CRM project DISASTER

This is our 2 year anniversary episode!

In this episode, we talk about a massive CRM project failure that took place years ago, and my Top 5 red flags that can tell you if your project is going down the same road to failure.

Links:

EDS vs. BskyB Court Decision: https://www.scribd.com/document/32707026/EDS-v-BskyB-court-decisions

EDIT: Several people asked me if this was a Microsoft Dynamics…

Continue Reading Gus Gonzalez’s Article on their blog

CRM MVP Podcast: Episode 52: Here’s the story of a CRM project DISASTER

This is our 2 year anniversary episode! In this episode, we talk about a massive CRM project failure that took place years ago, and my Top 5 red flags that can tell you if your project is going down the same road to failure. Links: EDS vs.

Blog Syndicated with Gus Gonzalez’s Permission