Dynamics 365 Implementation Methodologies with Neil Benson – YouTube

Originally posted: Dec 17, 2017
Visit: https://www.nz365guy.com/9

Dynamics 365 Implementation Methodologies

Full Show Notes: https://www.nz365guy.com/9

In This Episode

Overview of the different methodologies used in Dynamics 365 Implementations
Using Agile on Dynamics 365 Projects
Community Question: How do you decide the right methodology for the implementation? Agile/Waterfall/Hybrid. – Andre Margono
Community Question: Implementation approaches for version upgrades? (E.g. like for like and enhancements)? – Andrew Ly
Community Question: Common pitfalls of certain methodology & lesson learned? – Andre Margono
Community Question: Can fixed fee delivery work on a Dynamics 365 project? – Joel Lindstrom
Microsoft Dynamics Sure Step
Community Question: How relevant is SureStep in today’s climate? – Andrew Ly
Community Question: What is the difference between Microsoft Dynamics Sure Step and Microsoft Lifecycle Services in your view? – Mohamed Gomaa
Community Question: Can you use Microsoft Lifecycle Services for Dynamics 365 Deployments as you can for Operations? – Mohamed Gomaa
Community Question: What are the techniques have you found most successful to map business processes you get from customers? – Nadeeja Bomiriya
Community Question: Have you used XRM Metadata tools from (https://www.xrmtoolbox.com) for Dynamics 365 and have you found it’s useful for redundant entity analysis? – Prash Sinha
Community Question: What is the best way to categories work items (tasks to be completed by the team members) for features? – Nadeeja Bomiriya
Community Question: What are best practices when taking over a project mid-way through with incomplete documentation? – Prash Sinha
Community Question: What have you found works from a best practice point of view when it comes to toolsets for implementations? (Visual Studio, Jira etc.) What else? – Andre Margono
Community Question: What best practices have you seen in change management and overcoming user resistance? – Peter Schmidt
Community Question: Human Centred Design: A consultative approach – Muhammad Asimuddin – LinkedIn post (Empathy in implementations) https://www.linkedin.com/pulse/human-centred-design-consultative-approach-muhammad-asimuddin
Community Question: What would you consider to be the main drivers of methodology choice?

eg. would any of these factors inform your choice?
project size, public vs private, industry, organization size, client organization’s approach to / experience level of change management. – Anton Wilson

Neil has 10 years’ experience starting and leading successful Customer Engagement practices in the UK, US and Australia.
With 15 years’ experience, he is a specialist at winning, envisioning and delivering CRM projects that provide clients with amazing results.
He has been practising agile CRM software implementations using Scrum since 2009, and is certified by both the Scrum Alliance and Scrum.org and has published online courses on Scrum for Microsoft Dynamics 365.
Neil has received the Microsoft MVP award for Business Solutions since 2010 for his contribution to the CRM community. He has spoken at numerous user groups and conferences and has published two CRM books.

Books Mentioned

Agile Estimating and Planning by Mike Cohn http://amzn.to/2i9dEAq
Business Process Management: A Rigorous Approach by Martyn A. Ould http://amzn.to/2jAxi8T
BPMN Method and Style, Second Edition, with BPMN Implementer’s Guide by Bruce Silver http://amzn.to/2i7X0RQ
The Goal: A Process of Ongoing Improvement by Eliyahu M. Goldratt http://amzn.to/2nkabnT
The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win by Gene Kim, Kevin Behr & George Spafford http://amzn.to/2jD9O2P
The Miracle Morning: The 6 Habits That Will Transform Your Life B…

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