Dyanmics CRM : Change Version

Santosh BhagatDyn365CE6 years ago37 Views

Microsoft provide us liberty to create Trial version of
Dynamics CRM. When we create a new trial, version of Dynamics CRM it always creates
latest available version of Dynamics CRM.

Create Trial

But there are few scenarios where we need lower versions of
Dynamics CRM.

Our client working on previous
versions.
We have any solution which created
in lower version.
We need to compare our solution in
different versions.
We need previous versions for study.

Now I will demonstrate who you can downgrade your Online trial
version.

Note: – Microsoft
allows to downgrade version up to three previous versions.

Currently, when we create a new trail version it will create
in Dynamics 365, version 9.0.

It will look like.

Declaration: – When you downgrade your CRM you
will lose you all data and customization. So, play with care.

Now, we want to downgrade our latest trial version so follow
these steps.

Make sure you are global admin. Go
to admin panel

Expand “Admin centers” tab and click on “Dynamics 365”

It will open Instance Picker page. So now select your organization and click on “Edit” button.

Change Instance Type to “Sandbox”. This is required because we
are not allowed to change version of production instance.

After changing instance type, when we select our sandbox
instance we will see more option in right had side.

Now click on “RESET” button.

Now we can select our desired target version. We can select
in between version 9.0, version 8.2 or Microsoft Dynamics CRM Online 2016
Update 1. We can also use other option like name change etc. as per our
requirement.