Don’t get me wrong I’m not saying we shouldn’t have a smart, convenient, cost effective way for customers to access services. But should it always involve working on our terms? By that I mean visiting a URL that we set using a password and username we provide to access services we decide to surface. Are there alternatives out there?
The answer is yes, one of them is the CRM bot by Artur…
Continue Reading Chris Roberts’s Article on their blog
Do we need customer portals? – #D365ForHousing
Don’t get me wrong I’m not saying we shouldn’t have a smart, convenient, cost effective way for customers to access services. But should it always involve working on our terms? By that I mean visiting a URL that we set using a password and username we provide to access services we decide to surface.
Blog Syndicated with Chris Roberts’s Permission
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