What really is a CRM—and why does every growing business keep talking about it? 🤔
In this power-packed episode, your host Ramita sits down with Arish, our CRM sales expert in the USA & Canada, to break down the basics of CRM, burst myths, and reveal how the right system can transform your sales, service, and customer loyalty. đź’Ą
We answer big questions like:
âś… What is CRM?
âś… Why do companies need it?
âś… Which industries benefit the most?
✅ What’s the real difference between ERP & CRM?
✅ Can small businesses afford it—and should they?
âś… How does Dynamics 365 CRM actually perform?
If you’re a startup founder, SME decision-maker, or just CRM-curious—this one’s for you. 🎧
📌 Don’t forget to like, comment, and subscribe for more honest, real-world tech talk!
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