The final agent in this series is a generative web chat agent, designed around how this organization supports civilians seeking guidance and health-related advisory…
In many service and Contact Center scenarios, the value of AI isn’t about building the most advanced assistant; it’s about solving real problems quickly,…
MCP + WorkIQ in the Wild: Lessons from building a Copilot on AzureOver the last few weeks, I built a copilot using Model Context Protocol…
Over the past few weeks, I had been contemplating how can I bring automation, structure, governance and quality into Power Platform deployments after a…
A year of rebuilding something that has been missing from my life. A year of reflecting on what is important, and what could be…
