Azure
What’s new for MSPs: September 2026
Welcome to a new series for a new era of MSPs! I'm Bryan Irwin and in this new blog series, I'll share practical guidance…
Category: Microsoft 365 Copilot
Dynamics 365 Business Central
After the Prompt Series: How Do We Package Everything We Have Built Around the Model?
Agent Plugins let us distribute how we want AI to work. What belongs in the shared core, what depends on the client, and what…
Copilot Studio
Copilot Studio | The Agent Your Flow Can’t Call
There is a particular kind of bad afternoon in this business. You have built the thing, it works, you demo it, everyone is happy.…
Dynamics 365 Business Central
Agents vs Skills: Between the Agentic Monolith and Agentic Bureaucracy
We still need agents, but not every capability deserves its own actor. A practical reflection on responsibility, skills, context boundaries, ALDC Graph, and the…
Dynamics 365 Business Central
After the Prompt Series: After the Feedback, What If We Could Train Skills?
SkillOpt tests whether small edits to a skill improve an agent. I explore how that process could connect human feedback, validation and ALDC in…