To enable the feature of generating knowledge articles through Copilot, navigate to Customer Service Admin Center >> Agent Experience >> Knowledge >> Knowledge Creation Agree to the terms and select
To enable the feature of generating knowledge articles through Copilot, navigate to Customer Service Admin Center >> Agent Experience >> Knowledge >> Knowledge Creation Agree to the terms and select
AI generated Image — Microsoft Designer In the ever-evolving world of software development, ensuring smooth deployments while minimizing downtime and risk is crucial. One effective strategy that has gained traction is Blue-Green
In the modern world, which is developing at an unprecedented rate in digital technologies, AI and machine learning are revolutionizing industries. Being a core of most industries, including healthcare, finance,
Have you tried loading Microsoft’s, customer service workspace in multiple browsers? If you are working with Dynamics 365 Contact Center and haven’t tried recently you might want to experiment with
So .. here’s a short story for you in the hopes you don’t have to go through what we went through.. . We like to think we’re well organized. We