Copilot Studio: Autonomous Agents are here! (preview) An autonomous agent is an AI driven agent (previously known as Copilot) that can automate business processes by making decisions and completing tasks
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In this post I will suggest some basic steps worth considering if you’re trying to reduce chat spam when using Microsoft’s Dynamics 365 Contact Center. I have previously explained how
Using the new features – Create a formula (preview) and Explain this formula we can now easily write, edit, and understand formulas in Power Apps. To enable it, navigate to
As you know the recent Recruitment add-on for Dynamics 365 Human Resources was delivered not to long ago. I've started to play around with it. I'm presenting this series of
Those who have worked with Dynamics 365 ERP for some time now will likely know what task recordings are. Luckily if you don't belong to that group: you are very
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