I was fortunate to attend Microsoft’s Ignite conference last week, and just like I’ve seen before at other conferences, we see that agents and AI are (and will probably stay)
I was fortunate to attend Microsoft’s Ignite conference last week, and just like I’ve seen before at other conferences, we see that agents and AI are (and will probably stay)
Top Ignite 2025 Announcements you need to know and why they matter Microsoft Ignite delivered some massive announcements this year — especially around Copilot Agents, PowerPlatform, WorkIQ, and Agent 365
I wrote about this back in 2019 back when Dataverse was the Common Data Service, and Customer Voice was Forms Pro, AND before Realtime Marketing and Customer Insights Journeys. So
As a Customer Service Director, you recognise the immense pressure when systems fail. Housing associations are often trapped. They are forced to rely on rigid, expensive, and outdated systems. These
In continuation to my previous post which explored the Outbound APIs, let us continue to understand about Inbound APIs. To monitor the incoming MES messages to the system, go to