Struggling with messy, inconsistent SharePoint folders for CRM records? If your teams manually create folders or share files without proper access control, you’re risking a security gap, lost documents, and
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Schema markup gives you a way to enhance how your website and its content are displayed in the search engine results pages (SERPS). Examples of these enhancements include star ratings,
Previously I have written articles on the Customer Intent agent in Dynamics 365 Customer Service and Contact Center where I explained how the Customer Intent agent works, and how to
Enable Customer Intent for Custom Agents in Copilot Studio! In previous videos I explained what the Customer Intent Agent is, how it works, and how to configure it. In this
Managing bounces, blocked emails and overall consent isn’t my idea of fun, and guessing it isn’t yours either. BUT if you are going to send out emails to your prospects,
