Hello Everyone, Today I am going to share my thoughts on allowing individuals to reenter a one-time dynamic segment journey in Dynamics 365 Customer Insights. Let’s get’s started. In Dynamics
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Hello everyone, Intro Today, I want to share my findings regarding the creation of an autonomous agent in Copilot Studio (CS). What I missed and spent too much time figuring
Meet Jack, a customer service representative working at a B2B company. He often finds himself too busy and stressed under a constant stream of cases, customer chats, and follow-ups. He
I've previously blogged about my architecture patterns for delegated deployments for connections using oAuth. This pattern allows you to change the connections of a connection reference during a deployment to
Hello Everyone, Today I am going to share my thoughts on generating leads that is linked with an existing contact in Dynamics 365 Customer Insights. Let’s get’s started. In Dynamics
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