You may have heard about smart paste in Dynamics and it seems very useful, but are there any practical applications for it? We tested a fairly realistic application. If you
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Want to notify your sales team when a high-value deal lands instantly? Or alert your support agents when a case is escalated? Missing a key update could mean lost opportunities
In January 2003 after many months of engineering and development, Microsoft released one of the first business solutions built-in house; Microsoft Business Solutions Customer Relationship Management (CRM). This of course
We worked as Power Platform Administrators for our client on one of their financial services projects, where we managed multiple Power Pages sites. One day, an AI-generated summary on one
It all started on a rainy Monday morning. Coffee in hand, Jamie opened their laptop, ready to tackle the mountain of data dumped into their inbox late Friday. The email
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