Tested on:Dynamics 365 CE with PSA version 3.7 The idea for this blog post came from a conversation on the D365 CE Partner Connect Yammer. Kerry Burn with The 848
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This blog post is an extension of the Getting Started with Virtual Agents, so if you’d like the background or… Continue Reading admin’s Article on their blog No Title No
Being able to talk to a live chat agent is a popular website feature, especially in the Retail industry where… Continue Reading admin’s Article on their blog No Title No
Relationship Insights, as part of Dynamics 365, has been a great feature, often used (and sold) as part of the… Continue Reading admin’s Article on their blog No Title No
This post demonstrates how easy it is to build a Bot using Dynamics 365 Virtual Agent for Customer Service. The Bot will call Flow to return data from CDS and
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