Managing customer interactions efficiently requires having all related information, documents, screenshots, and other supporting files, readily accessible. One way to streamline this process in Dynamics 365 is by leveraging the
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Running a global business on Dynamics 365 CRM? Then you already know: not all your customers—or team members—speak the same language. But your CRM should. That’s why a translation app
Hello Everyone, Today I am going to share my thoughts on getting deeper insights on email engagement with heatmap analytics in Dynamics 365 Customer Insights. Let’s get’s started. This enhancement
Nestled in the coastal beauty of Portorož, Slovenia, the DynamicsMinds 2025 conference buzzed with excitement, innovation, and inspiration. For the Inogic team behind Maplytics, this event became an unforgettable milestone,
In our last blog, “Automating Local Document Retrieval and Email Drafting with attachment by using Copilot Studio Part 1“ we discussed how a tailor-made solution developed with Microsoft Copilot Studio
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