After 11 years in the MVP program, the time has come to move on in life. Here’s the background story on why I’ve decided not to pursue the awards anymore.
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If you see the classic editor option missing, while creating the pipeline, it is because it would be disabled in the organization settings. To enable it navigate to Organization Settings
Using the Write an email functionality of Copilot in Dynamics 365 Customer Service, the agents can quickly create responses, which they can use for their email. To enable it navigate
My First Design Pattern — Template Method Photo by Susan Holt Simpson on Unsplash In the last year, I have embarked on a journey to become a developer. After several training sessions and exercises
Agents can use the “Ask a question” functionality from within the Copilot help pane, to ask questions for quick resolution of the case. To enable it navigate to Customer Service
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