Hello everyone, Today, I’m really pleased to announce my latest PCF control. You know the Quick View Form which are used to display data from a related lookup, but unfortunately,
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The Work Distribution Type in Omni Channel Engagement comes up in many different places within the app. Work Distribution Type… Continue Reading admin’s Article on their blog No Title No
D365 Assistant for Teams(Preview) In this video I’m going to show you how to configure the D365 Assistant in Teams, which is currently in preview. I am also going to
Scripts are an awesome feature in Omni Channel Engagement that are designed to give ‘Agents’ ie. Users the ability to… Continue Reading admin’s Article on their blog No Title No
Robotic Process Automation (RPA) is when the the mouse clicks and keystrokes carried out by a user to complete a task are replicated by a software process. It is typically
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