Being at Microsoft Ignite ’24 in Chicago is an amazing experience. Even MORE amazing are the announcements that the Power Platform Governance team has come out with. I’ve been fortunate
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In Dataverse, solution dependencies are a vital aspect of managing and deploying applications. Dependencies ensure that required components are present for a solution to work seamlessly across environments. However, with
If you have been following any of the announcements from Microsoft around Copilot Studio than you might have heard the term autonomous agents before. For you who have no idea
Copilot Studio: Autonomous Agents are here! (preview) An autonomous agent is an AI driven agent (previously known as Copilot) that can automate business processes by making decisions and completing tasks
In this post I will suggest some basic steps worth considering if you’re trying to reduce chat spam when using Microsoft’s Dynamics 365 Contact Center. I have previously explained how
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