Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we can define personal numbers that can be used for incoming and outgoing calls. In this post I will
Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we can define personal numbers that can be used for incoming and outgoing calls. In this post I will
Automation and the ability to automate and improve my efficiencies in my work and home life, lead me to the career I have today. I often try to automate things
Recently we had a requirement to update the modifiedon date of a few of the records of notes table. The we can achieve this is by implementing an update plugin
2024 Wave 2: D365 Sales This is another video of my series about the new features that are part of 2024 Release Wave 2. In this episode I discuss all
Welcome to our AMS Club course for beginners to Business Central. Each lesson is short and focused and will take no more than 5 minutes to watch or read You