Practical AI: Use an SMS agent for fast case-aware triage
In many service and Contact Center scenarios, the value of AI isn’t about building the most advanced assistant; it’s about solving real problems quickly,…
In many service and Contact Center scenarios, the value of AI isn’t about building the most advanced assistant; it’s about solving real problems quickly,…
I am not a developer. I don't claim to be a developer. I have built things, I have designed things, I have learnt how…
How do we use M365 Copilot to take the learning from last year, bring them together with my goals and ambitions for this year,…
This blog post is dedicated to Festive Tech Calander 2025, the #festivetechcalendar team is raising money for the Beatson Cancer Charity with the hope…
A modern site to browse and discover community tools for the Power Platform and Dynamics 365: XrmToolBox Plugin Catalog. Continue reading Find the right…