AYS: What's new in Field and Customer Service

In this episode of #AtYourService Shawn, Sarah, and Scooter talk about what is new for Field and Customer Service in the April ’19 release of Dynamics 365.

Find out what the big wins are, including customizable case resolution, Chrome support in USD, sla’s for work orders, and much more

Plus Agnes from Resco talks about the offline HTML feature of Resco Mobile CRM.

Continue Reading Shawn Tabor’s Article on their blog

CRM Audio: AYS: What’s new in Field and Customer Service

In this episode of #AtYourService Shawn, Sarah, and Scooter talk about what is new for Field and Customer Service in the April ’19 release of Dynamics 365. Find out what the big wins are, including customizable case resolution, Chrome support in USD, sla’s for work orders, and much more Plus Agnes from Resco talks about the offline HTML feature of Resco Mobile CRM.

Blog Syndicated with Shawn Tabor’s Permission

Author: CRMAudio

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