We work on quite a few Small and Midsize customer deployments of Dynamics 365. Most go very smoothly, but I was reviewing the ones that did not, to see if

It is a fair question, that I have heard often recently. Does anybody on the team building the new Dynamics 365 Marketing application… know anything about Marketing? Or the Microsoft

About a year ago, Ron Huddleston and Gavriella Schuster fired up a wave machine. You may be starting to feel a little movement already, but a hurricane is developing, and

I just returned from Extreme365 in Long Beach, which is one of my favorite events of the year. It is my “tribe”. As the largest global market, I am surprised

Even though Dynamics 365 was not specifically designed for the SMB customer, we engage with those SMB customers on a daily basis, who are still interested in Microsoft’s Customer Engagement