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Prashant Shukla

146 Posts
15,452 Views
Dynamics 365 Customer Engagement

Why use emojis in Power Virtual Agents?

Hello Everyone Hope everyone is keeping safe! In this blog we are going to talk about emojis in Power Virtual… Continue Reading Prashant Shukla’s Article on their blog…

📅 2 June 2020 👁 85 views
Dynamics 365 Customer Engagement

Agent, Power Virtual Agent – Episode 7: Customer Identification Process In PVA

Hello Everyone Hope you’re all keeping safe. For information on how to keep yourself safe from COVID-19 visit https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public This is… Continue Reading Prashant Shukla’s Article on their blog…

📅 19 May 2020 👁 56 views
Dynamics 365 Customer Engagement

Agent, Power Virtual Agent – Episode 5: Step by Step Authentication

Hello Everyone Hope you’re all keeping safe. For information on how to keep yourself safe from COVID-19 visit https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public This episode… Continue Reading Prashant Shukla’s Article on their blog…

📅 5 May 2020 👁 192 views
Dynamics 365 Customer Engagement

Agent, Power Virtual Agent- Episode 4: Variables and Power Automate Actions

Hello Everyone Hope you’re all keeping safe. For information on how to keep yourself safe from COVID-19 visit https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public This episode… Continue Reading Prashant Shukla’s Article on their blog…

📅 28 April 2020 👁 116 views
Dynamics 365 Customer Engagement

Agent, Power Virtual Agent- Episode 3: Understanding Entities

Hello Everyone Hope you’re all keeping safe. For information on how to keep yourself safe from COVID-19 visit https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public This episode… Continue Reading Prashant Shukla’s Article on their blog…

📅 21 April 2020 👁 76 views
Dynamics 365 Customer Engagement

Agent, Power Virtual Agent- Episode 2: Understanding Topics

Hello Everyone Hope you’re all keeping safe. For information on how to keep yourself safe from COVID-19 visit https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public This episode… Continue Reading Prashant Shukla’s Article on their blog…

📅 14 April 2020 👁 32 views
Dynamics 365 Customer Engagement

Agent, Power Virtual Agent- Episode 1: Getting Started

Hello Everyone Hope you’re all keeping safe. For information on how to keep yourself safe from COVID-19 visit https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public This… Continue Reading Prashant Shukla’s Article on their blog…

📅 7 April 2020 👁 259 views