Recently, while cleaning up some old customizations in Dynamics 365, we came across an interesting dependency issue that was not immediately obvious from the user interface. What initially looked like a simple…
When running marketing campaigns, UTM parameters help us understand where our leads are coming from. They help us track whether a lead came from Google Ads, Facebook campaigns, email campaigns, or some…
While working on a Lead Disqualification scenario in Dynamics 365, we ran into a strange issue. When trying to Disqualify a Lead, Dynamics 365 was showing the generic error message: “Please ensure…
We were working on a data migration requirement where we needed to preserve system fields like created on and modified on. For Created On, things are straightforward. We can use the overriddencreatedon…
We recently worked on a requirement where we customized an out-of-the-box ribbon button in Dynamics 365 — specifically, the Reactivate Lead button. We had renamed it to ‘Reactivate’ as part of an…
Last week, we came across a strange issue while working with Dataverse metadata. We had created a new attribute as part of our solution changes. Everything looked fine initially, and the attribute…
We recently worked on a requirement where we had to sync Business Process Flow (BPF) data between two different Dataverse environments for the Case (Incident) table. At first glance, the requirement looked…
We recently ran into an interesting and slightly frustrating issue while trying to mark an activity (Appointment/Phone Call/ Task) as Completed in Dynamics 365. Whenever we tried to mark the activity as…
If we’re logging into the Plugin Registration Tool using an account protected with Multi-Factor Authentication (MFA), there’s one small setting that can cause login failures — Show Advanced. We need to make…
Recently, while performing cleanup in one of our environments, we were removing unused components to reduce clutter and technical debt. As part of this activity, we attempted to delete an old Business…
