Customers of Microsoft Dynamics 365 for Customer Engagement have been notified in recent weeks of new policies for updates. Customer Engagement refers to the traditional core components of what was
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Many government and commercial organizations are responsible for conducting audits of financial and other performance in order to ensure compliance with regulations. Microsoft Dynamics 365 offers a rich platform for
Tomorrow I will be presenting on “Standards and Interoperability for CRM” at the CRM Evolution Conference in Washington, DC. Standards are important for many technologies, but in business software standards
Selling to government agencies requires a different approach from most sales processes, and therefore a customer relationship management (CRM) system bust reflect the way that your company behaves as a
Managing finances is at the core of InfoStrat’s Grants Manager Plus software for grantors to manage the full lifecycle of a grant. This post explains key concepts for understanding how
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