Microsoft Dynamics 365: Create Power Virtual Agent with Case ID scenario and integrate with Omni Channel Upcoming more topics Assign roles and enable users for Omnichannel for Customer Service Try
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Microsoft Dynamics 365: Omnichannel for Customer Service is a robust application that extends the power of Dynamics 365 Customer Service to enable organizations to instantly connect and engage with their
Microsoft Dynamics 365: Step by Step tutorial for Using AI Builder with UI Flow to test the capability of Robotic Process Automation UI flows is one of the latest features
Now we can connect Microsoft dynamics 365 Online with SQL and Query the Data. It is Read only currently and can not be used in SSRS. but is a good
A Series of Blog and videos on Omni Channel for Customer Service is a new offering from Microsoft that sits on top of the existing Microsoft Dynamics 365 platform. Upcoming
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