Learn how to set up SLAs (Service Level Agreements) and KPIs in Dynamics 365 Customer Service. This step-by-step guide covers SLA configuration, KPI creation, and a real-world case demonstration to
221Articles
In this video, we show you how to easily add a Calendar control to a list of records in Microsoft Dynamics 365 Customer Engagement (CE). The Calendar control lets you
In this video, we’ll guide you step-by-step on how to set up the Calendar Control in the main form section of Microsoft Dynamics 365 Customer Engagement (CE) using Power Apps.
How to send an interactive Adaptive Card in an email using Power Automate flow in D365 CRM – YouTube
Send Adaptive Card in Email via Power Automate Flow & Create Record in Feedback Entity In this video, learn how to create a dynamic, interactive solution using Power Automate! ?
In this video, we’ll show you how to delete personal views in Microsoft Dynamics 365 Customer Engagement (CE). If you’ve created custom views you no longer need, this simple guide
Support The Site
