D365 Sales Accelerator: Adaptive Sequences In this video I will be discussing adaptive sequences which are part of the sales accelerator. Related Article: https://d365goddess.com/adaptive-sequences Other Sales Accelerator Videos: – Sales
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Pass customer data from pre-chat survey to Power Virtual Agent If you have Power Virtual Agent and Omnichannel for Customer Service integrated, you can use pre-chat survey questions in Omnichannel
Lead Assignment Rules In this video I will discuss the lead assignment rules that are now in preview! I will show you how to enable this functionality and explain how
Dynamics 365 Sales: Enhanced Product Experience In this video I will show you how to turn on the new enhanced experience to add products in Dynamics 365 Sales. Related Article:
D365 Field Service: Mobile Booking Maps In this video I will show you how to turn on booking maps in Dynamics 365 Field Service. Booking maps allow user type resources
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