Generic updates in 2022 Release Wave 2 In this video I discuss some of the generic updates to Dynamics 365 Customer Engagement that are part of 2022 Release Wave 2.
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Customize Work Item Cards In this video I will discuss one of the early access features of 2022 Release Wave 2. This feature allows sellers to customize the work list
Record ownership across business units (Preview) In this video I will explain to you how this new feature will change the way we configure role based security in Dynamics 365!
Dynamics 365 Field Service & Power Automate: Add child assets to RMA In this video I will show you how to build a Power Automate flow that will automatically add
Enhanced Experience Using Email Templates For my last video I discussed the new experience for creating email templates, and this week I am going to cover the enhanced experience end-users
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