Are you brave enough to ask your customers how you are doing? – Steve Mordue

I am currently in the software consulting business supporting Microsoft’s Power Platform. As you may know, I write about it a lot, but for this post I wanted to veer off a little bit from my typical subject matter. Instead I wanted to talk about customers, and their experiences with companies that provide services.

Epiphany

I was talking to one of our customer-facing people a few…