AI Builder – Text AI

My blogging journey started with using LUIS, one of Microsoft’s Cognitive Services to automate case assignment. This blog goes into detail about how this all hung together, using a model defined in LUIS, calling the LUIS endpoint when a new cases are created and classifying the case, by the subject, with the result from the call.

After my summer break (sorry, but family etc comes first) I…

Continue Reading Cooky’s Article on their blog

AI Builder – Text AI

My blogging journey started with using LUIS, one of Microsoft’s Cognitive Services to automate case assignment. This blog goes into detail about how this all hung together, using a model defined in LUIS, calling the LUIS endpoint when a new cases are created and classifying the case, by the subject, with the result from the…

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