
AI Adoption: From “No Thanks” to Power Users
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM
AI enablement is a change problem, not a tech problem. In this episode, Molly Rupert-Sullivan breaks down how to support three groups at once: people who do not get AI yet, people who want to opt out, and champions who want more. You will hear practical ways to set expectations, avoid over‑teaching “all AI”, and build momentum by giving champions the right access, platforms, and repeatable wins that can scale across an organisation.
👉️ Full Show Notes
https://www.microsoftinnovationpodcast.com/801
🎙️ What you’ll learn
• Map AI adoption into segments and tailor support levels to each group.
• Respond to “no thanks” with clear expectations and a path to re-engage.
• Build champions by focusing on domain expertise, not technical depth.
• Scale internal wins by giving champions access to enterprise tools and visibility.
• Decide when to use personal AI tools versus enterprise copilots for data separation.
👉 Chapters
03:25 AI enablement is a change problem
04:55 The three AI adoption groups you must support
05:00 When “I don’t want AI” becomes a performance risk
07:58 AI is already embedded, whether you opt in or not
12:27 Champions are not always technologists
16:15 Teaching AI by role, not by hype
17:36 Scaling AI adoption through access and visibility
✅ Find Molly Online:
LinkedIn: https://www.linkedin.com/in/mollyrupertsullivan/
Instagram: https://www.instagram.com/phinnstagrams/
Speaking engagement: AI Copilot Summit Speaker Page
🔴Highlights
• “My entire role is about AI enablement.”
• “There’s such a spectrum of where people are.”
• “I think that there will be a place for some people to opt out.”
• “It will become very difficult for people not to use it because they will fall behind.”
• “We don’t all need to be AI experts.”
• “You’re already an expert in whatever your domain is.”
• “Access is, a big one.”
• “Showcasing those wins and successes, giving them platforms.”
• “I use Pi on my phone a lot.”
• “I don’t want answers tied to my corporate data.”
🧰 Mentioned
• Pi – https://pi.ai/
• ChatGPT: https://chatgpt.com/
• Change management: https://en.wikipedia.org/wiki/Change_management
• MVP Summit:https://mvp.microsoft.com/en-US/Summit [mvp.microsoft.com] (https://mvp.microsoft.com/en-US/Summit)
• Microsoft MVP YouTube Series – How to Become a Microsoft MVP – https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7
✅Keywords
ai enablement, ai adoption, change management, champions, resistance, opt out, productivity, enterprise access, copilot, chatgpt, professional services, agents
Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption
🔴 Subscribe for all the latest Microsoft MVP News: https://www.youtube.com/nz365guy?sub_confirmation=1
🔴 Share this video with a Youtuber friend: https://youtu.be/Tdeau9cQra4
✅ Recommended Playlist: MVP Show. Hear the latest from Microsoft Business Applications MVPs – https://www.youtube.com/playlist?list=PLzf0yupPbVkoKTBGm46RlGnCwVLLPKvsT
✅ Want to become a Microsoft MVP? You need to watch these: How to Become a Microsoft MVP https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7
✅ Let’s Connect:
Collaborate with me here – https://cloverbase.com
YouTube – https://www.youtube.com/nz365guy
Website – https://podcast.nz365guy.com/
LinkedIn – https://www.linkedin.com/in/nz365guy
X – https://twitter.com/nz365guy
Facebook – https://www.facebook.com/nz365guy
Instagram – https://www.instagram.com/nz365guy
Pinterest – https://www.pinterest.nz/nz365guy
I’m Mark Smith – nz365guy – Helping people reach their full potential
I have been a Microsoft Business Applications MVP for over 14 years. I am passionate about helping people reach their full potential, through training, coaching and mentorship.
Accelerate your Microsoft career with the 90 Day Mentoring Challenge (https://www.90daymc.com/)
Support the show (https://www.buymeacoffee.com/nz365guy)
If you want to get in touch with me, you can message me here on LinkedIn (https://www.linkedin.com/in/nz365guy).
Thanks for listening 🚀 – Mark Smith
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM
AI enablement is a change problem, not a tech problem. In this episode, Molly Rupert-Sullivan breaks down how to support three groups at once: people who do not get AI yet, people who want to opt out, and champions who want more. You will hear practical ways to set expectations, avoid over‑teaching “all AI”, and build momentum by giving champions the right access, platforms, and repeatable wins that can scale across an organisation.
👉️ Full Show Notes
https://www.microsoftinnovationpodcast.com/801
🎙️ What you’ll learn
• Map AI adoption into segments and tailor support levels to each group.
• Respond to “no thanks” with clear expectations and a path to re-engage.
• Build champions by focusing on domain expertise, not technical depth.
• Scale internal wins by giving champions access to enterprise tools and visibility.
• Decide when to use personal AI tools versus enterprise copilots for data separation.
👉 Chapters
03:25 AI enablement is a change problem
04:55 The three AI adoption groups you must support
05:00 When “I don’t want AI” becomes a performance risk
07:58 AI is already embedded, whether you opt in or not
12:27 Champions are not always technologists
16:15 Teaching AI by role, not by hype
17:36 Scaling AI adoption through access and visibility
✅ Find Molly Online:
LinkedIn: https://www.linkedin.com/in/mollyrupertsullivan/
Instagram: https://www.instagram.com/phinnstagrams/
Speaking engagement: AI Copilot Summit Speaker Page
🔴Highlights
• “My entire role is about AI enablement.”
• “There’s such a spectrum of where people are.”
• “I think that there will be a place for some people to opt out.”
• “It will become very difficult for people not to use it because they will fall behind.”
• “We don’t all need to be AI experts.”
• “You’re already an expert in whatever your domain is.”
• “Access is, a big one.”
• “Showcasing those wins and successes, giving them platforms.”
• “I use Pi on my phone a lot.”
• “I don’t want answers tied to my corporate data.”
🧰 Mentioned
• Pi – https://pi.ai/
• ChatGPT: https://chatgpt.com/
• Change management: https://en.wikipedia.org/wiki/Change_management
• MVP Summit:https://mvp.microsoft.com/en-US/Summit [mvp.microsoft.com] (https://mvp.microsoft.com/en-US/Summit)
• Microsoft MVP YouTube Series – How to Become a Microsoft MVP – https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7
✅Keywords
ai enablement, ai adoption, change management, champions, resistance, opt out, productivity, enterprise access, copilot, chatgpt, professional services, agents
Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption
🔴 Subscribe for all the latest Microsoft MVP News: https://www.youtube.com/nz365guy?sub_confirmation=1
🔴 Share this video with a Youtuber friend: https://youtu.be/Tdeau9cQra4
✅ Recommended Playlist: MVP Show. Hear the latest from Microsoft Business Applications MVPs – https://www.youtube.com/playlist?list=PLzf0yupPbVkoKTBGm46RlGnCwVLLPKvsT
✅ Want to become a Microsoft MVP? You need to watch these: How to Become a Microsoft MVP https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7
✅ Let’s Connect:
Collaborate with me here – https://cloverbase.com
YouTube – https://www.youtube.com/nz365guy
Website – https://podcast.nz365guy.com/
LinkedIn – https://www.linkedin.com/in/nz365guy
X – https://twitter.com/nz365guy
Facebook – https://www.facebook.com/nz365guy
Instagram – https://www.instagram.com/nz365guy
Pinterest – https://www.pinterest.nz/nz365guy
I’m Mark Smith – nz365guy – Helping people reach their full potential
I have been a Microsoft Business Applications MVP for over 14 years. I am passionate about helping people reach their full potential, through training, coaching and mentorship.
Accelerate your Microsoft career with the 90 Day Mentoring Challenge (https://www.90daymc.com/)
Support the show (https://www.buymeacoffee.com/nz365guy)
If you want to get in touch with me, you can message me here on LinkedIn (https://www.linkedin.com/in/nz365guy).
Thanks for listening 🚀 – Mark Smith
source






