TLDR: Microsoft AI Accelerator for Sales & New AI Agents – What You Need to Know Now!

Hey, Microsoft and AI enthusiasts in general!

If you missed the recent announcements about Microsoft AI Accelerator for Sales and the two new AI agents, Sales Agent and Sales Chat, you’re in luck! This TLDR is your quick guide to understanding how these innovations are revolutionizing sales processes.

Whether you’re looking to streamline operations, boost productivity, or simply stay ahead of the curve, this concise overview will give you everything you need to know about Microsoft’s latest AI advancements and how they can transform your business.

Microsoft AI Accelerator for Sales



Imagine having a personal AI assistant for every salesperson, automating routine tasks and providing insights to make informed decisions quickly. That’s what the Microsoft AI Accelerator for Sales offers. This is designed to help businesses transform their sales processes using Microsoft 365 Copilot and AI agents. It includes:

• Prebuilt Agents: Accelerate common sales processes like lead research and strategic decision-making.
• Custom Agents: Use Microsoft Copilot Studio to automate bespoke sales processes tailored to your business needs.
• Model Fine-Tuning: Get expert support from Microsoft AI specialists to tailor AI models to your unique business requirements.
• White-Glove Engagement: Work closely with Microsoft’s AI experts for a seamless transition.

This program launches on April 1, 2025, so mark your calendars!

New Sales Agents: Sales Agent and Sales Chat

Microsoft has introduced two game-changing agents:

• Sales Agent: This agent turns contacts into qualified leads, sets up meetings, and even completes sales for simpler transactions. It works around the clock, ensuring no lead is left behind. It integrates with CRM data, company resources, and web information to personalize interactions.



• Sales Chat: This agent accelerates the sales cycle by providing actionable insights from CRM data, pitch decks, meetings, emails, and the web. It helps sales reps prepare for meetings and identify at-risk deals with simple natural language prompts.



Both agents will be available in public preview in May 2025 and work seamlessly with Microsoft Dynamics 365 and Salesforce CRM systems.

Inogic Professional Services: Unlocking Custom AI Solutions

We offer a range of services to help you maximize the potential of Microsoft’s AI tools:

• Copilot Studio: Create custom agents tailored to your business needs.
• Dynamics 365 Copilot: Boost productivity and efficiency across sales, support, and more.
• Copilot Agents: Automate key business processes with prebuilt and custom agents.
• Custom Azure OpenAI Services: Leverage advanced AI models to analyze complex data and predict trends.
• Custom Copilot Power Platform Development: Develop bespoke applications that integrate AI insights into your workflows.

With these tools and services, you can transform your sales operations, drive profitability, and stay ahead of the competition. Whether you’re looking to automate routine tasks or unlock new insights, Microsoft’s AI innovations have got you covered.

Check out our AI development offerings!

The post TLDR: Microsoft AI Accelerator for Sales & New AI Agents – What You Need to Know Now! first appeared on Microsoft Dynamics 365 CRM Tips and Tricks.

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