While working with Dynamics 365 CRM, there can arise a situation where you’re stuck somewhere, and it seems impossible to troubleshoot the situation. Well, Microsoft came up with a provision that takes help from AI to help in these cases; but in some niche cases, the bots usually fail to find the correct answers for you. To overcome this situation, say hello to the Advisors feature introduced by Microsoft.
As the name suggests, Advisors let you configure experts in your organizations so that the users can contact them if they are stuck anywhere. As of now, there is no known limitation on the number of advisors that you can configure. Since this feature is still in the preview stage, it is not recommended to use it in production.
To configure the Advisors, we have to add the following –
To configure the Power Apps assets (Internal Resource Links & Advisors), follow the below steps –
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