How to use Invitation Id of Customer Voice Survey Invitation in Power Automate Flow

Introduction

Microsoft introduced Customer Voice in 2020 to get feedback from customers and save it into Customer voice entities in Dynamics 365 CRM. Further, they also introduced new features in  Customer voice.

Recently, I was setting up Customer Voice and creating its invitations using Power Automate Flow. Here, I came across an error when I was trying to use Customer Voice Survey Invitation Id in Power Automate Flow to update the invite as well as set that invite on another record. In this blog we will see how to resolve this error.

In my scenario, I had used Power Automate Flow to create an invitation of Customer Voice Survey and needed to set that Customer Voice invitation in “Recent invites” field on the contact to which it was sent to.

So, I updated the Power Automate Flow to update the Contact and set the survey Invite using Invitation Id output of the “Create an Invitation” option in Power Automate Flow.

But I faced an error saying, the record With Id…

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