When smart matching became dumb matching

There are 2 ways of tracking emails in Dynamics 365: folder-level tracking and correlation method. Folder-level tracking will fit only a few cases, but the correlation method will do the job for most cases and it’s a way to go for most customers.

When you decide to go correlation route there are also 2 (or even 0) ways to do that. First one is to use tracking token which is the…

Continue Reading Dynamics Ninja’s Article on their blog

When smart matching became dumb matching

Blog Syndicated with Dynamics Ninja’s Permission

Author: Ivan Ficko

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