In this video, we break down one of the most common questions beginners have in Microsoft Copilot Studio – when should you use Topics, and when should you use Generative AI Orchestration?
Using simple explanations, real business scenarios, and live demos, you'll learn how these two approaches work, how they differ, and how to choose the right one when building AI agents for Dynamics 365 and the Power Platform.
You'll learn:
✅ What Topics are and how they create structured conversation flows
✅ The difference between Classic Orchestration and Generative AI Orchestration
✅ Why Trigger Phrases become Descriptions when Generative AI is enabled
✅ When to use Topics vs Generative AI in real-world business scenarios
Whether you're a Dynamics 365 CE Consultant, Power Platform Developer, Solution Architect, Business Analyst, or someone learning Microsoft Copilot Studio, this video will help you understand one of the most important concepts for building intelligent conversational agents.
Table of Contents:
00:00 Introduction
00:56 What is a Topic?
01:08 Classic vs Generative AI Orchestration
03:12 When Should You Use Each?
03:56 Outro
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