User Adoption and Change Management – Tabetha Sheaver – YouTube

Originally posted: Aug 26, 2018
Visit: https://www.nz365guy.com/27

User Adoption and Change Management

Full Show Notes: https://www.nz365guy.com/27

In this Episode

Outline of Adoption and Change Management
Key steps when planning a Dynamics implementation to maximize
Psychology behind User Adoption
Effective KPI’s
Difficult Adoption programs
Resources for Adoption and Change Management
Advice for implementing User Adoption and Change Management
Measuring success of Adoption with Dynamics 365

Guest Profile
Tabetha is the creator of the Plus Delta 314 User Adoption methodology and workshops. After years of consulting and coaching individuals and companies on how to implement CRM, her passion for understanding the “why” lead her to a deep study of psychology and alternative methods of driving change, such as neurolinguistics programming. Combining “self help” change theories with real world business challenges, she has helped hundreds of users feel empowered in their business and personal lives. She leads the CRM practice, Cloud Nine Solutions, A PA Group Company, specializing in the execution of well designed, industry specific solutions using CRM; but, in her spare time, follows her passion of inspiring positive change and driving user adoption. Tabetha holds a Project Management Professional certification and is a member of the International Federation of Coaches, as well as a leader of the local CRM user group community in St. Louis, Missouri. She is a much sought-after workshop leader, drawing on her personal experience from working directly on hundreds of CRM and technology change initiatives. As a coach, she has delivered practical yet innovative tips on how to motivate and identify barriers to change. Having experienced many of the pitfalls that most CRM project teams experience, she is able to proactively communicate what to expect to assist people in mitigating risk and prepare their people for the change. Tabetha also frequently speaks at corporate events and at leading industry conferences such as CRMUG Summit. Tabetha is offering a free 7 day free adoption course:
https://plusdelta314.com/7-days-to-change/

Book & Podcast
Traction by Gino Wickman https://amzn.to/2vfxhhl

Resources Mentioned
Hours Tracker http://www.hourstrackerapp.com/
My Fitness Pal App https://itunes.apple.com/au/app/myfitnesspal/id341232718?mt=8
Papa Nicholas Coffee https://www.papanicholas.com/hazelnut-creme/
Prosci https://www.prosci.com/
ACMP https://www.acmpglobal.org/

Music Credits
I dunno by grapes (c) copyright 2008 Licensed under a Creative Commons Attribution (3.0) license. Ft: J Lang, Morusque

source