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Unable to save. This form can’t be saved due to a custom setting error in Dynamics 365 / Dataverse.


Recently we got the below error while trying to assign the record.

Unable to save. This form can’t be saved due to a custom setting.

A screenshot of a computer error

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Turned out we had certain conditions in the OnSave event for the form, and if the record satisfies those conditions we were canceling the save event using

executionContext.getEventArgs().preventDefault();

A screen shot of a computer program

AI-generated content may be incorrect.

So it was the expected behaviour, just that the error message was a bit generic.

Hope it helps..

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Author: Nishant Rana

I love working in and sharing everything about Microsoft.NET technology !

Nishant Rana originally posted this article on 10 March 2025 at 7:30 PM.

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