On Thursday 24 I will be on the chat answering questions and assisting on the Microsoft Learning workshop, Work with external data in a…
At CPS (www.cps.co.uk, @CPS_Solutions), we have been extremely lucky to have been able to adjust our ways of working to accommodate the restrictions that…
Customer Service workspace is a model driven app module which increases agent productivity for core customer service with the ability to work on multiple…
Last week I wrote part one of Dynamics 365 Field Service work order entitlements where I talked about how you can use entitlements in…
Entitlements have been a part of Dynamics 365 for quite some time, but we were only able to configure them for cases. This has…
